Privacy policy

PRIVACY POLICY AND DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data (hereinafter, GDPR), Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights (hereinafter, LOPDGDD), the website guarantees the protection and confidentiality of the personal data we process.

The website has adopted the legally required levels of protection and has installed all the technical measures within its reach to prevent the loss, misuse, alteration, unauthorized access by third parties, as outlined below.

Data Controller
Holder’s name: Salut Quiropractica, S.L.U
Registered office: Ronda General Prim 77, 08302 Mataró.
N.I.F.: B65931644
Contact phone: +34 93 758 63 14
Email: [email protected]

Purpose of Processing
All data provided by our patients and/or visitors on the website or to its staff will be processed for the purpose of providing the services requested by the patients or to resolve the doubts or questions raised by our visitors. Our policy is not to create profiles.

1. Contractual relationship: This applies when you purchase one of our products or contract one of our services.
2. Legitimate interest: To address the inquiries and complaints you raise and to manage the collection of amounts owed.
3. Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the inquiry or request for information raised.

Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with some law. For example, the Tax Law requires providing the Tax Agency with certain information about economic transactions that exceed a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.

Communication
We will not make international transfers of your personal data for any of the indicated purposes.

Retention
We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, the website will retain personal data once your relationship with you has ended, duly blocked, during the statute of limitations for actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to the website and will not be processed except for making them available to public administrations, judges, and courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security
We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, considering the state of technology, the nature, and the risks to which the data are exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and if we hire third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify compliance.

Your Rights
We inform you that you may exercise the following rights:

1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
2. Right to rectify any inaccurate personal data;
3. Right to delete your personal data, when possible (for example, due to legal obligation);
4. Right to limit the processing of your personal data when the accuracy, legality, or necessity of the data processing is doubtful, in which case, we may retain them for the exercise or defense of claims.
5. Right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. The website will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
6. Right to data portability, when the legal basis that enables us to process them is the existence of a contractual relationship or your consent.
7. Right to revoke the consent given to the website

To exercise your rights, you can do so free of charge and at any time by contacting us at the address C/ Camí Ral, 552-554 – Mataró, attaching a copy of your ID.

Rights Protection
In case you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

• Electronic headquarters: https://www.aepd.es
• Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
• Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and it is not necessary to have a lawyer or solicitor.

Updates
The website reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect its compliance.